Reviews are the reason ProVerdicts exists, so we want them to be useful, fair and real. Here’s what that means in practice.
Write about your own experience
Review a professional you actually saw or hired — as a patient, a client, or the parent or caregiver of one. Second-hand stories, rumors and reviews written for someone else don’t belong here.
Be specific
The most helpful reviews say what happened: how long you waited for an appointment, whether things were explained clearly, how the office handled a billing question, how a case turned out and how you were kept informed along the way. “Great doctor” tells the next reader little. “Took twenty minutes to walk me through the scan results and called me back the same day” tells them a lot.
Keep it fair and keep it private
- No personal attacks, profanity, threats or discriminatory language.
- Don’t post anyone’s private health or legal details — including your own, beyond what you’re comfortable sharing publicly.
- Don’t accuse a professional of a crime or misconduct as a statement of fact. If you have a serious complaint, the right place is the licensing authority — for New York doctors, the State Department of Health’s Office of Professional Medical Conduct; for lawyers, the Attorney Grievance Committee of the Appellate Division.
No conflicts of interest
Professionals and their staff may not review themselves, their colleagues or their competitors, and may not offer anything in exchange for reviews. We don’t accept paid reviews and we never write reviews ourselves.
What we remove
We remove reviews that break these guidelines, that appear to be fake or duplicated, or that are about the wrong person. We don’t remove reviews because they are negative, and professionals cannot pay to have reviews removed. Professionals who claim their profile can reply to reviews publicly.
Reporting a review
Every review has a report button. Use it, or contact us, if you think a review breaks these rules.